LeoVegas


Pros
  • Reputable online casino
  • A wide variety of games
  • Play in rupees
  • Attractive bonuses and promos
  • Optimized for mobile gaming

About LeoVegas

Looking forward to joining the best online casino in India? The renowned Leo Vegas casino is finally available for Indian players. Find out if it is worth joining or if it is just like the many fraudulent casinos conning gamers of their hard-earned cash.

LeoVegas

Up To $600 Bonus

Leo Vegas Casino Review

For Indian casino enthusiasts joining the online casino frenzy, Leo Vegas is among the best online casinos in India. This is a household name in the international gambling industry. It has been restricted in many countries. But fortunately, players in India can safely deposit their money and play their favorite casino games without a problem. This is thanks to the lack of adequate and strict cross border internet laws across the different states. In this casino review, we want to find out whether Leo Vegas is a legit casino that can be trusted in 2019.

History

Leo Vegas is among the oldest online casinos in the Indian market right now. Though established in 2011, it was not until 2012 that it officially went live and began operations. Leo Vegas casino is based in Sweden and is part of the larger Leo Vegas AB which is on the Stockholm Stock Exchange.

The company was established as an online casino only. But today, it has grown to become a provider of sports betting besides online casino games and live dealer games. However, in India, sports betting is not allowed so this service is not available for Indian players. Apart from Leo Vegas casino, Leo Vegas AB also owns and operates several other ventures including Pixel Bet, CasinoGrounds, Livecasino, and 21 Heads Up.

Leo Vegas online casino has won several online gambling awards and accolades. Just recently, it has bagged the 2019 “Casino Operator of the Year” – EGR Nordic Awards, 2019 “Best Mobile Operator of the Year” – International Gaming Awards and 2019 “Online Casino of the Year” – Global Gaming Awards.

Leo Vegas Bonuses and Promotions

Leo Vegas is the best casino as far as bonuses are concerned.

Apparently, there is a loophole in their bonus awarding system that players in India can take advantage of until March 2019. There was a problem with the wording of one of their promotions. In the agreement, Leo Vegas was to give new players from India a free bonus of 70 Euro (5,600 Rupee), but instead, there was a typo indicating 700 Euros free bonus for every new customer who deposited at least 10 euros. The company had to fulfil this and is currently anticipating a loss of over 50,000,000 Indian Rupees in cash prizes and free spins. This cost the CEO, Peter Newsted his job but at least we know Leo Vegas is a casino that fulfils its promises.

Please make sure to read and understand all the bonus requirements, terms and conditions. For the record, some payment options in India won’t earn customers the bonus. These are Skrill and Neteller so if players want the bonus, avoid the two eWallets. Also, note that only the first deposit earns a bonus. Also, note the wagering requirements that are associated with the deposit bonus. A player needs to play through at least 35x the bonus for it to reflect in the main account balance. For those who don’t want to play with wagering requirements, they can also choose to play without the deposit bonus, so gamblers get to keep whatever they win.

The Leo Vegas casino also offers free spins that allow gamers to play select games only. Upon registration, players get 50 free spins that gamblers can use on any of their favorite games. The second and third deposits also earn players 50 free spins while the fourth deposit comes with 100 free spins. The problem is that free spins limit players from many slots on Leo Vegas. But still, there is a wide variety of games that players will use the free spins on.

Apart from the deposit bonus and the free spins, there is a loyalty program for returning customers. As gamblers continue to deposit and play using real money, they move up the ladder in the Leo Vegas VIP system. Players are awarded points which they can redeem free spins and even free money to play their favorite games. Check the progress on the VIP bar. Each month, Leo Vegas awards their loyal customers in the VIP system with Apple products and exclusive invitations to VIP events. Upon scheming several forums and found a few complaints regarding the VIP program. Most players ranted about the system being too mean with points meaning it really takes a lot to climb the ladder, and the awards for each step up the ladder are also too little compared to other online casinos. But at least Leo Vegas fulfils whatever little it promises, unlike most casinos that promise heavens but don’t deliver.

These are just some of the many promotions available on Leo Vegas for Indian players. Make sure to visit the Leo Vegas promotions page and check out for more seasonal promos rolled out.
Platforms, gaming options, and providers

Platforms, Gaming Options & Software Providers

The Leo Vegas casino platform has been developed by NYX Interactive, a renowned UK software development firm. It has been designed from scratch as a completely instant play casino available on all devices including desktop, tablet, and mobile. To cater for the vast majority of Indian mobile gamers, over two-thirds of the games on Leo Vegas are mobile optimized. The casino is supported on Android, iOS, Windows, and Mac. The website is fast, fluid and very responsive. The pages load faster and don’t require high-performance devices to run smoothly.

When it comes to gambling options, Leo Vegas is the one stop shop for all casino enthusiasts in India. It boasts of over 900 top of the range casino games. The casino is best known for its wide variety of online slot games including Legend of the Nile, Stampede, Thundercat, Sakura Fortune, Wild Swarms, and Starburst among others. We also have the live casino for a more realistic casino experience and the popular table games including the in-house Leo Vegas Roulette and Leo Vegas Blackjack. Other options include instant play games, jackpots, video poker, and touch reels.

To sustain such a rich games portfolio, Leo Vegas has partnered with the top casino gaming software vendors. This is to ensure players get the best and latest online casino games, in the latest technologies including HTML5. Some of the household names that feature on this casino include NetEnt, Microgaming, Yggdrasil, iSoftbet, Cryptologic, NextGen Gaming, and Pragmatic Play Ltd. to mention a few.

Leo Vegas casino games are free and fair. First, the casino features games from the renowned casino software vendors only. The RTP rates are very generous with titles like blackjack boasting attractive 99.33 – 99.83% return-to-player rates.

Banking Options (deposit and withdrawal methods)

An important consideration when scouting for an online casino is the banking options available. It is important to know the payment platforms that Leo Vegas casino has partnered with in India. As a new player, it’s also important to be privy to the amount players can deposit, withdrawal options/limits and the transaction turnaround.

Leo Vegas casino is a renowned online casino that offers all the popular deposit options. Players in India can load their accounts using eWallets like PayPal, Neteller, Skrill, Trustly, Swish, POLi, Mastercard, Visa, and Paysafe card among others. There is a minimum deposit requirement of $/€/£10 and the turnaround time ranges from instant to a few minutes.

As for winnings, players can also withdraw to the popular eWallet platforms only that this time, the turnaround time is not instant. First, there is 0-24 hours pending window and a $/€/£20,000 per month withdrawal limit. Withdrawals can be made to eWallets like Paypal, Trustly, Visa, Maestro, etc. They take 0-24 hours to mature depending on the platform. As for credit and debit card withdrawals, it takes 2-5 days. Bank Wire Transfers are also available and take 3-5 days. Withdrawals via cheque are not available at the moment.

Leo Vegas is an international casino, and by that, it supports several international currencies. Players in India can finally play their online casino games in Rupees. No need to be hitting the Forex for conversions. Just toggle the currencies bar and adjust to Rupees. Besides Rupees, there is also US dollars, Euros, British pounds, Swedish kroner, and Norwegian kroner among others.

When transacting on Leo Vegas casino, Indian players need not worry about their data security. This is in light of the fact that the Indian digital space is characterized by online fraud. The latest Digicert 256-bit SSL encryption secures the website.

Support (live chat, telephone, and email)

When scouting for an online casino, the quality of customer service should be a priority just like the bonuses, gaming options, and banking. Leo Vegas casino has a dedicated support team always ready to help customers in the shortest time possible.

The first support platform is live chat support from 6:00 am to 11:00 pm GMT. This is the best for fast resolution and requires that players be logged in. The next is an international telephone besides the UK toll-free line. Additionally, Leo Vegas provides an email address. Besides these avenues, there is a detailed FAQ (frequently asked questions) page that details most of the challenges players face on Leo Vegas and the solutions.

The turnaround time for issue resolution is also a factor to consider here. The live support is the best because feedback is instant. The telephone line may be easier if the customer is in the UK. However, in India, players share a single international line so customers might have to be patient because at times. The email is, on the other hand, is not so efficient and takes up to three hours to get resourceful feedback. It’s also important to check the response the company has on digital media platforms. We are glad Leo Vegas is responsive anywhere the company is mentioned, in either a complaint or a compliment.

Of the many online casinos we have reviewed, Leo Vegas deserves an award in customer support. Maintaining a good reputation in this industry takes a lot of effort and dedication.

Player reviews and pundits opinion

It is hard to authoritatively say that Leo Vegas is a legit casino or not without looking at player reviews and what the pundits and casino gurus say.

We sampled several reviews, and as usual, there was nothing much to collect from the positive comments. However, there is a lot to learn from the complaints section.

On one forum, we found several threads of complaints regarding account closures after winnings. Several remained unsolved, but most of them had been resolved. We acknowledge the effort made by Leo Vegas to respond to all the complaints and allegations. As long as the casino is in receipt of the claims, players can be rest assured that everything is in control.
Another complaint we saw is regarding the verification process. Many players seemed dissatisfied that the process was long, tedious and required detailed documentation. Well, this is a typical rant we see from players. This verification process is, however, necessary for all players safety and also, for the casino to meet the requirements of the different bodies regulating online gambling.

In 2018, Leo Vegas was also in a controversy regarding self-excluded customers. It still allowed them to gamble and actually sent misleading ads. Thanks to the bodies sanctioning online gambling, the firm was slapped with a £627,000 fine. We haven’t heard further complaints regarding this since then.

Pros and Cons

In this section, we have highlighted the advantages and disadvantages of the Leo Vegas online casino.

Pros

  • Available for Indian players – Even though most online casinos restricted Indian players, Leo Vegas is available in India.
  • Extensive gambling options – This casino has the latest slots, video poker, table games, instant play games and live dealer games among others.
  • Credibility – The casino has come out clear regarding any complaint especially when it comes to accounts closure. This is unlike most online casinos which disregard negative publicity.
  • Mobile optimized – Over two-thirds of the games on Leo Vegas have been optimized for mobile because most of the Indian casino gamers use mobile.
  • SSL secured website – With the rising cases of online fraud in India, the Leo Vegas website has been secured with the latest encryption.

Cons

  • No 24/7 support – Leo Vegas casino doesn’t have 24/7 live chat support. That means there are some hours players might be stranded because the telephone line will also probably not be available.
  • Wagering requirements – The deposit bonus tags along with a 35x wagering requirement meaning gamers have to play through 35x before releasing the bonus to the main account balance.
  • Disregards self-exclusion – Some compulsive gamblers have complained that despite opting to be self-excluded, the company still sent promotional materials and allowed them to gamble.

Wrapping Up

The Leo Vegas online casino is an excellent choice for online gambling in India. It is among the few online casinos that players can deposit their money and have a remarkable online casino experience without any sanctions. It boasts a variety of gaming options including live dealer games for the expert players and instant win games and jackpot for the amateur gamblers. Even though there are some complaints regarding account closures and infringing self-exclusion regulations, this is one online casino Indian casino lovers can trust.

8 Total Score
Our rating

This is our overall rating of LeoVegas.

Amount of games
9
Customer support experience
6.5
Bonuses and promotions
8
Player experience
8
User Rating: 4.5 (2 votes)
Login/Register access is temporary disabled